How information submitted through PearlFold is handled.

Overview and scope

This Privacy Policy explains how PearlFold Packaging handles personal information connected with this website, quote and contact requests, project files, business communications and related services. It applies to information PearlFold controls. A linked third-party service may apply its own privacy policy to information it collects directly.

Information PearlFold may collect

PearlFold may collect information you submit through quote, contact and privacy forms, including names, business details, email addresses, phone numbers, project specifications, delivery locations, messages and uploaded reference files. Technical information may include IP address, browser information, device information, referring pages and cookie identifiers when the relevant tools are enabled.

• Information you provide

  Contact details, company information, packaging specifications, artwork references and correspondence.

• Transaction and service information

  Quote history, order-related communication, approvals, support requests and fulfillment details when applicable.

• Technical information

  Security logs, device and browser data, cookie choices and site usage data where configured.

Why information may be used

Information submitted through the website may be used to respond to an inquiry, assess a quote request, communicate about a proposed or accepted project, protect the website, maintain necessary records and meet applicable legal obligations. Information should not be used for an unrelated purpose without an appropriate basis and updated notice.

When information may be shared

Website hosting, form delivery, email and storage providers may process information needed to operate the site and respond to a request. If a project proceeds, additional providers may be involved only as required for the accepted project and applicable terms. This notice does not claim that payment, production, freight or advertising providers are active unless their involvement has been confirmed and disclosed.

Retention and security

No universal retention period is promised on this page. Information should be kept only as long as reasonably needed for the request, accepted project, recordkeeping and applicable legal obligations. Reasonable safeguards may reduce risk, but no transmission or storage method can be guaranteed completely secure.

Your privacy choices

Depending on location and applicable law, you may have rights to know, access, correct or delete personal information, and to receive information about certain disclosures. Where applicable, you may also opt out of a sale or sharing practice or limit certain uses of sensitive personal information. PearlFold does not discriminate against a person for exercising an applicable privacy right. Reasonable identity verification may be required before completion.

Children and policy changes

PearlFold services are intended for business buyers and are not directed to children under 13. This policy may be updated when practices or legal requirements change, and the current revision date will appear at the top of this page.

Contact PearlFold

Questions about this policy, website privacy practices or an applicable privacy choice may be sent through the appropriate request route. Do not send passwords, payment credentials or unrelated sensitive information.

• General privacy question

  Use the Contact page and select the policy or privacy subject that best matches the question.

• Privacy rights request

  Use the dedicated form when requesting access, correction, deletion or another applicable privacy choice.